For incidents that do not pose an emergency situation but assistance from HSRM is needed, dial (612) 626-6002. If you call after hours, the phone auto-attendant will provide instructions on how to contact HSRM on-call personnel. If you are unable to contact HSRM, dial 911 and report to the dispatcher that you have a non-emergency situation and would like to consult with HSRM.

Examples of non-emergency incidents requiring assistance from HSRM include:

• Non-emergency chemical spills that cannot be safely cleaned up by lab personnel because of its chemical properties and/or volume of material spilled, but does not threaten human health and/or the environment and does not involve a serious injury
• Mercury spills
• Biological spills
• Radioactive material spills
• Odor complaints (other than strong natural gas odors)
• General consultation and guidance

Note: If you are unsure of whether the incident is an emergency situation or not, always err on the side of caution and dial 911.